Community Modules

Keep in mind that FreeScout Team can not guarantee that community modules are 100% reliable and secure. Please use them at your own risk.

If you want to share with others your custom module please create a Git Repository and send a link to support@freescout.net

Need more modules? Check out Modules Marketplace

• Add Initial Message to Auto-Reply
• Add to Kanban Board (Workflow Action)
• All in One Accessibility
• API Key Manager - multiple scoped API keys with rotation, audit log and a regeneration guard
• Auto Link Ticket - converts #1236 in conversations body into clickable links.
• Automatically Change Customer - automatically update the customer in FreeScout based on the contents of the message.
• Automatic Tickets Distributor - automatically assigns incoming conversations to a selected agent pool.
• Attachments Extra Security
• Business Days (Workflow Conditions)
• Calendar
• Cleanup Module - clean up conversations.
• ClickUp Integration
• Cobrowse.io Integration
• Custom Fields Read-Only
• Discord Notifications
• Dropkick JS
• Extended Mailbox Archive
• Fetch Now Button for Mailboxes
• FastSearch - full-text indexes for a faster search experience
• Following Folder - Add a 'Following' folder to your mailboxes.
• Freshdesk Import
• Freemius Integration
• GitHub Integration
• GPT Assistant - Chrome extension
• Help Scout to FreeScout Migration
• Internal Conversations
• Kanban Auto Refresh
• Knowledge Base API
• Knowledge Base Articles Short URLs
• New Ticket Button (in Customer profile)
• LINE Integration
• MCP (Model Context Protocol) Server
• Microsoft 365 Graph API instead of SMTP/IMAP
• n8n AI Chat for Support Agents
• Organizations & Organization Portal
• Overflow Achievement - adds XP, levels, achievements, and motivational UI feedback to FreeScout.
• Page Embedder
• Progressive Web App - FreeScout app installable from browser on phones and desktops, and sending Web Push notifications
• Qonversion Integration
• Redis Driver - Redis caching and queues for FreeScout.
• Refresh - a new interface for FreeScout.
• Scheduled Conversations
• Secrets - share one-time secrets (passwords, API keys, etc) with your customers — and let them send secrets back to you - without ever putting them in clear text in an e-mail.
• Seven - send SMS to support agents.
• Sidebar Webhook - load content into sidebar via AJAX from another server.
• Shopify Integration - free.
• Sortable Custom Fields
• Smart Search UI
• Smart Search UI (Enhanced)
• Stripe Integration
• Themes - Pick a UI colour theme.
• Ticket Aging Colors
• Unassigned Count - show the number of unassigned tickets in the Mailbox menu.
• Unsubscribe From Mailing List
• WhatsApp Integration (via Meta Cloud API) - your own Meta credentials, no gateway in between, several numbers, media, expired-window recovery and connection health.
• WhatsApp Integration (via Kapso) - WhatsApp channel through the Kapso API, 24-hour window awareness and template messages.
• WHMCS Integration
• WooCommerce My Account - A WordPress plugin that lets WooCommerce customers read and reply to FreeScout support tickets and browse the knowledge base directly from the My Account.