You can use your Business Profile to directly communicate relevant and timely information to your customers. Our prohibited & restricted content policies help make sure any content you submit (including any text, photos or videos) creates a positive experience for customers.
Business Profile Photos & videos policy
Our prohibited and restricted content policies apply to your submitted or published photos and videos. Photos and videos must also meet additional criteria.
You're also responsible for your posted imagery to comply with all applicable laws and regulations.
Business Profile posts content policy
You're responsible for making sure that your posted content complies with all applicable laws and regulations.
We occasionally modify these policies, so please check back here for any updates. We'll provide notice of such changes if required by applicable law.
Posts including contact information
- To avoid fraud or abuse, we may remove posts with unverified contact information. This includes phone numbers, email addresses, and social media handles.
- Alternatively, attach a Call now button to your post. This uses your verified Business Profile phone number so customers can contact you.
Hotel posts
- Hotel businesses can create local posts to provide relevant, timely info to customers.
- Hotels can’t create “offer” posts, or any post that mentions or includes links to deals, promotions, special offers, or discounts. This ensures that customers don’t get confused about where to navigate on the hotel placesheet to find organic and ad prices.
