Hussein M. Dajani

Group Chief Marketing Officer, Petromin

 

Hussein M. Dajani is a globally recognized marketing, customer experience, and AI transformation leader with over 25 years of executive experience across multinational corporations, consultancies, and high-growth organizations. He currently serves as Group Chief Marketing and Customer Centricity Officer at Petromin.

Hussein is known for bridging strategy with execution, turning customer-centric ambition into measurable commercial impact. His career spans senior leadership roles with Nissan Motor Company, Deloitte Digital, WPP, Publicis, Red Bull, and other global organizations, where he has led large-scale transformations across 85+ markets.

His work includes launching award-winning initiatives, building regional CX and digital centers of excellence, and pioneering some of the MENA region’s first GenAI and Agentic AI solutions in automotive and services.

A Certified Chief AI Officer (CAIO) and member of the World AI Council, Hussein actively contributes to shaping responsible AI adoption and future-ready CX models. He sits on advisory boards including the CMO Council, CXPA, Global Council for Responsible AI, Global Alliance for Artificial Intelligence, Earned First, and Reputation Risk Advisory Council, and is a frequent speaker on marketing leadership, AI governance, and customer-led growth.

Based in Saudi Arabia, Hussein brings a global outlook with deep regional expertise, leading with logic, executing with empathy, and transforming with technology.