Az.Support Module

The topics in this section document the Azure PowerShell cmdlets for creating and managing Azure support tickets in the Azure Resource Manager (ARM) framework. The cmdlets exist in the Microsoft.Azure.Commands.Support namespace

Support

Cmdlet	Description
Get-AzSupportChatTranscript	Returns chatTranscript details for a support ticket under a subscription.
Get-AzSupportChatTranscriptsNoSubscription	Returns chatTranscript details for a no subscription support ticket.
Get-AzSupportCommunication	Returns communication details for a support ticket.
Get-AzSupportCommunicationsNoSubscription	Returns communication details for a support ticket.
Get-AzSupportFile	Returns details of a specific file in a work space.
Get-AzSupportFilesNoSubscription	Returns details of a specific file in a work space.
Get-AzSupportFileWorkspace	Gets details for a specific file workspace in an Azure subscription.
Get-AzSupportFileWorkspacesNoSubscription	Gets details for a specific file workspace.
Get-AzSupportOperation	Lists all the available Microsoft Support REST API operations.
Get-AzSupportProblemClassification	Get problem classification details for a specific Azure service.
Get-AzSupportService	Gets a specific Azure service for support ticket creation.
Get-AzSupportTicket	Get ticket details for an Azure subscription. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error. If no parameters are specified, then this command will retrieve all tickets created in the last week by default.
Get-AzSupportTicketsNoSubscription	Gets details for a specific support ticket. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error. If no parameters are specified, then this command will retrieve all tickets created in the last week by default.
New-AzSupportCommunication	Adds a new customer communication to an Azure support ticket.
New-AzSupportCommunicationsNoSubscription	Adds a new customer communication to an Azure support ticket.
New-AzSupportFileAndUpload	Creates and uploads a new file under a workspace for the specified subscription.
New-AzSupportFileAndUploadNoSubscription	Creates and uploads a new file under a workspace for the specified subscription.
New-AzSupportFileWorkspace	Create a new file workspace for the specified subscription.
New-AzSupportFileWorkspacesNoSubscription	Create a new file workspace.
New-AzSupportTicket	Create a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the prerequisites required to create a support ticket. Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation. Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the Manage support ticket page in the Azure portal, select the support ticket, and use the file upload control to add a new file. Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources. Creating a support ticket for on-behalf-of: Include x-ms-authorization-auxiliary header to provide an auxiliary token as per documentation. The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
New-AzSupportTicketsNoSubscription	Create a new support ticket for Billing, and Subscription Management issues. Learn the prerequisites required to create a support ticket. Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation. Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the Manage support ticket page in the Azure portal, select the support ticket, and use the file upload control to add a new file. Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.
Test-AzSupportCommunicationNameAvailability	Check the availability of a resource name. This API should be used to check the uniqueness of the name for adding a new communication to the support ticket.
Test-AzSupportCommunicationsNoSubscriptionNameAvailability	Check the availability of a resource name. This API should be used to check the uniqueness of the name for adding a new communication to the support ticket.
Test-AzSupportTicketNameAvailability	Check the availability of a resource name. This API should be used to check the uniqueness of the name for support ticket creation for the selected subscription.
Test-AzSupportTicketsNoSubscriptionNameAvailability	Check the availability of a resource name. This API should be used to check the uniqueness of the name for support ticket creation for the selected subscription.
Update-AzSupportTicket	This API allows you to update the severity level, ticket status, advanced diagnostic consent and your contact information in the support ticket. Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.
Update-AzSupportTicketsNoSubscription	This API allows you to update the severity level, ticket status, and your contact information in the support ticket. Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.

Feedback

Was this page helpful?