Important: This program ended on June 30, 2024.
Issues that may be covered
For any other issues with your phone, you can:
- Browse the Pixel Phone Help.
- Go to the Google Pixel Help Community.
- Ask your question to our X account @MadeByGoogle.
Repair your phone
Important: To verify eligibility, when Google or an authorized service provider, like Asurion or uBreakiFix, receives your phone, before the repair, they inspect it and confirm any issues.
Previous repairs
We contacted users who may have been affected by this issue. If you meet all of the criteria below, fill out this form.
- Purchased your device through Google Store
- Experienced this issue before June 30, 2022
- Paid for a repair but didn’t receive an email from Google
You need to include:
- Your name
- Your email address
- The phone’s IMEI
- Proof of repair