Online invoice payments

This article will take you through the steps of making a payment for your Google Ads invoice online. Paying online is the quickest and easiest way to ensure your payment is applied correctly.

On this page

• When to pay
• Before you begin
• Set up a bank account for invoice payments or direct debit
• How to pay
• Invoice payment not showing
• Proof of payment

When to pay

Make your payments according to the terms and conditions that you agree to when you enroll in monthly invoicing. These terms will include the number of days you have to pay your invoice. You will find the exact due date on each invoice.

Before you begin

You need to be logged into your Google Ads Paying manager account as Admin or Billing user to add a bank account or make online invoice payments.

Set up a bank account for invoice payments or direct debit

Adding a bank account to your payments profile is necessary for online invoice payments. It is also the primary method for setting up direct debit. This may be an alternative if your monthly invoicing application was not approved. Additionally, it helps you comply with policies requiring bank-based payments, such as the GCS High Touch Billing Policy.

To add a bank account, follow the instruction below based on your region:

For US/USD customers:

1. Go to Billing menu in your paying manager account.
2. Under Payments profiles, select the payments profile for which you want to add the bank account.
3. Select Settings.
4. Under the "Payment Methods" section, select Add a payment method.
5. In the popup, fill in your bank account details and select Save.
6. You’ll find "Verification needed". You must verify your account before it can be used for online payments or direct debit.

For GB/GBP and eligible EU customers:

1. Log in to Google payments center.
2. Navigate to the Payment methods tab to add your bank account.
3. Select Add a payment method.
4. Fill in your bank account details and select Save.
5. You’ll find a "Verification needed" prompt. If so, you must verify your account before it can be used for online payments or direct debit.

Alternatively, if you have Admin access to the payments profile, follow the instructions in the Add, edit, or remove business payment methods article to add a bank account through your Payments center.

Make sure your bank account is configured for direct debit and you have added Google to your billers list with your financial institution. In some cases, particularly if using direct debit as your primary payment method due to policy requirements or a denied invoicing application, you may be advised to remove credit cards as backup payment methods.

If you want to edit your bank account or add a new one, you can do so anytime under the "Payment methods" tab.

How to pay

For US/USD customers:

1. In your paying Manager account, navigate to Billing > Documents.
2. Select on the invoice you want to pay and select the Make a payment button in the side panel.
3. If you don’t have a bank account added, select Add bank account.
4. If you have more than one account and want to use a different one than the one shown, select Change and choose the correct account.
5. Select Pay now to complete the payment.

For GB/GBP and eligible EU customers:

1. Log in to Google payments center.
2. Go to the Statement of account tab.
3. Select View open invoices.
4. Select the invoice you want to pay.
5. Select Make a payment in the "Actions" menu.

You'll receive an email when your payment has been submitted, and again when your payment has been received or processed. Note that it may take up to 5 business days for your payment to be processed.

Invoice payment not showing

If you’ve already paid and the invoice still shows as open:

1. Confirm that the payment is deducted from your bank account.
2. If your payment has left your bank account more than 5 business days ago, contact our collections team through the Get help with invoice payments, related suspensions and statement of account requests form to provide the following information:
   • Your payments profile ID (a 12-digit number listed on the cover page of each invoice).
   • The name of the Google service you paid for.
   • Invoice number and amount.
   • Proof of payment.

Proof of payment

Valid proof of payment is a bank confirmation that shows all of the information listed below.

• Payee bank account number and name
• Payer's name
• Payment effective date (must be a past date)
• Amount paid
• Bank transaction or confirmation code
• Completed payment status (any status not confirming completeness of payment won't be accepted)

Related link

• Make a payment for monthly invoicing accounts