496,122 questions with Microsoft 365 and Office-related tags

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Microsoft sign-in fails across Edge and Microsoft 365 with error code 2147944153

Hello, I'm unable to sign in to Microsoft services/apps on my Windows PC. The issue occurs across multiple Microsoft applications, including Microsoft Edge and Microsoft 365/Office, rather than being limited to a single application. When I attempt to…

Microsoft 365 and Office | Other
asked 2026-10-06T06:13:08.5366667+00:00
Sujal Patel 20 Reputation points
commented 2026-10-06T06:59:44.6666667+00:00
Engla Wahlberg Burlin 80 Reputation points
1 answer

PowerPoint on macOS repeatedly becomes "Corrupted" while other Microsoft 365 apps work normally.

We have a MacBook where only PowerPoint becomes unusable. Word, Excel, Outlook and other M365 apps continues to function normally. Symptoms: Powerpoint display a message indicating that the application is corrupted/damaged. App icon greyed out in…

Microsoft 365 and Office | PowerPoint | For business | MacOS
asked 2026-10-06T06:56:25.2433333+00:00
Watcharavin Apichai 0 Reputation points
answered 2026-10-06T06:56:40.69+00:00

AI answer

1 answer

editing text in text box in web browser, not in desktop version

I cannot update/edit a textbox on a web browser version?  i tried to add a few morecharacters and i got the message to use the desktop version. 

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-06T06:55:46.7166667+00:00
Yoshimi Amos 0 Reputation points
answered 2026-10-06T06:55:56.47+00:00

AI answer

1 answer

God, please unlock the WORD for me

God, please unlock the WORD for me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! And also, to make presentations, well, you can also use excel to make tables!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Well, you can also open earlier ACCESS to all the…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-10-06T06:49:18.08+00:00
ekxsss venom 0 Reputation points
answered 2026-10-06T06:54:16.4433333+00:00
DaveM121 (2) 16,720 Reputation points Volunteer Moderator
3 answers

how to access our email when it has been blocked due to nil payment last month

We cant open our email account the credit card you tried to direct debit has a new number so it didnt go through we cant get the administrator details to be accepted. We only havethis one business email . We want to pay the payment but cant open it as…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-02T02:59:11.0466667+00:00
Jennie Cornwell 0 Reputation points
commented 2026-10-06T06:50:01.7833333+00:00
Jennie Cornwell 0 Reputation points
1 answer

MFA authentication

We are locked out of the admin privilege of our account could you help to get back the access we lost MFA for both admin account 

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-06T06:32:43.6266667+00:00
HR 0 Reputation points
edited the question 2026-10-06T06:44:59.6933333+00:00
Doris V 1,700 Reputation points Microsoft External Staff Moderator
1 answer

Tengo avisos de desactivación de Office pero contraté por un año el 14 de diciembre de 2025, qué pasa?

Tengo aviso de desactivación de Office pero contraté por un año el 14 de diciembre de 2025, pagué 1,849 pesos con tarjeta bancaria. no entiendo or qué me quieren desinstalar.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-06T06:11:44.0866667+00:00
jose galicia 0 Reputation points
answered 2026-10-06T06:44:01.73+00:00
DaveM121 937.2K Reputation points Independent Advisor
2 answers

installed office 2024 to wrong email account

i bought office 2024 home and business and somehow i installed it to my wrong email account. how do i switch it to the right email account

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-03T18:49:30.22+00:00
Michael Mino 0 Reputation points
answered 2026-10-06T06:33:29.6433333+00:00
Norah-L 11,425 Reputation points Microsoft External Staff Moderator
1 answer

Discovery and cancelling of old azure trial subscriptions

I have been doing the md-102 with trial accounts and as far as I remember, cancelled the trials. I thought I had closed down the old accounts and no longer have access to them now. (or the emails they were attached to - perhaps an error on my part). I…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-10-05T12:41:19.3+00:00
Daniel Bennett 0 Reputation points
answered 2026-10-06T06:29:04.3833333+00:00
Engla Wahlberg Burlin 80 Reputation points
1 answer

Why is this still a continued thing. all files being deleted from onedrive i mean

I have lost all my pictures of my dad while he was still alive back in 05/30/2025 and I did not know they were deleted because I had a car accident earlier that year and then he died and was going through the grieving process. Then i go to my outlook to…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-10-06T05:23:32.04+00:00
steven clarke 0 Reputation points
answered 2026-10-06T06:25:54.05+00:00
Engla Wahlberg Burlin 80 Reputation points
2 answers

How to repair excel file

my all excel files are showing that they need to be repaired but how to do it

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-10-06T05:46:25.95+00:00
Deependra Singh 0 Reputation points
answered 2026-10-06T06:22:05.3733333+00:00
Estrella721 46,540 Reputation points Independent Advisor
1 answer

Family safety settings

How to turn off family safety settings, like i cant even open google because of this

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

200 questions
asked 2026-10-06T04:41:06.8933333+00:00
Layne Carr-Cullison 0 Reputation points
answered 2026-10-06T06:06:43.45+00:00
SD - IA 180.4K Reputation points Independent Advisor
3 answers

problem with onedrive authentication

WE Have been in four, long chat sessions about this already. Before our last break, you left me with the following text to use in order to resume our last session: Tonight we accomplished something important: ✅ Confirmed your Microsoft account is…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-05T00:35:27.52+00:00
CynthiaWilliams-2722 0 Reputation points
answered 2026-10-06T06:06:08.81+00:00
CynthiaWilliams-2722 0 Reputation points
1 answer

I paid a subscription to microsoft 365 and now my AI has stopped helping me even after I paid for service

I paid $9.99 on 10/3 and it was posted to my CC on 10/4...I am an avid user of AI copilot and just rec'd the following message: Copilot said: You've reached your daily limit. Get more usage now or check back at 8:00 PM. this should not be…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-06T04:23:37.64+00:00
Laurel Kropski 0 Reputation points
answered 2026-10-06T06:03:42.9766667+00:00
SD - IA 180.4K Reputation points Independent Advisor
2 answers

Control F search keeps words highlighted and blocks view

Using control F to find a word, I was able to find the word needed, but as I go through the finds of the words, the previous words would not disappear and stack (see screenshot). They cannot be removed when I exited control find. Only can be removed when…

Microsoft 365 and Office | Word | Other | MacOS
asked 2026-10-06T04:14:33.04+00:00
Kenny Kusnadi 0 Reputation points
answered 2026-10-06T06:01:21.33+00:00
Francisco Montilla 30,725 Reputation points Independent Advisor
2 answers

How to delete ghost OneDrive files?

I am trying to purge my OneDrive, but there are some OneNote notebooks and some other office docs that i can't delete and most of them i can't view. This has been going on for years now, and i'm trying to purge it all from OneDrive, but these files…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-18T16:31:19.79+00:00
bill 0 Reputation points
answered 2026-10-06T05:55:24.8033333+00:00
Francisco Montilla 30,725 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to sign into the authenticator app on a new device when each time i try to log in, I have to verify on the app itself? loop

I am an admin for our company. lost access to my email after purchasing a new phone. when signing into my email as admin on the authenticator app, the process still requires me to use the SAME app to authenticate my sign in. I have a new device, how do i…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-28T10:36:27.74+00:00
Petros Kasoka 20 Reputation points
edited a comment 2026-10-06T05:54:45.8033333+00:00
Petros Kasoka 20 Reputation points
1 answer

Microsoft One Drive Proxy Error Code 2606

I have tried all of the fixes with this issue and it still does not work. Microsoft One Drive proxy error 2606. It is only happening on one account on my network.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-10-05T14:46:10.32+00:00
Erin Jackson 0 Reputation points
edited an answer 2026-10-06T05:50:36.1+00:00
Michelle Nguyen 1,835 Reputation points Independent Advisor
3 answers

FREEZING SCREEN PROBLEM IN MICROSOFT EXCEL 2024 LSTC 17392.21000

Sometimes, when working in Excel 2024 LSTC , switching between sheets causes the colors and headers to disappear or no longer display correctly. Using the Filter tool can also make all open Excel files become unresponsive, leaving only the options to…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-05T07:21:16.5366667+00:00
Mohsen Safari 0 Reputation points
commented 2026-10-06T05:48:48.99+00:00
Michelle Nguyen 1,835 Reputation points Independent Advisor
1 answer

My word online isn't loading properly.

My word online isn't loading properly. It loads 1 out of 15-20 times I try and the 1 time that it does load, it won't open the documents I'm trying to open. I just get office loading screen and in the web address bar is says error on the end of the…

Microsoft 365 and Office | Other
asked 2025-08-30T09:40:03.4266667+00:00
Harry Jack 0 Reputation points
commented 2026-10-06T05:32:43.59+00:00
Florence Sushila Niles 0 Reputation points